Innocloudapps

Privacy Policy

This policy explains how Innocloudapps handles personal data collected through innocloudapps.digital and related engagement enquiries.

Data controller

Innocloudapps is the data controller for personal data collected via this website. Contact: info@innocloudapps.digital, +852 2523 8000, Gloucester Tower, 15 Queen’s Road Central, Central, Hong Kong.

Data we collect

  • Identity and contact details you submit (name, email, phone if provided)
  • Engagement preferences (service of interest, preferred call date, message content)
  • Technical data such as browser type and pages visited when analytics cookies are accepted
  • Communication records if you email or call us

We do not ask for identity document numbers, full customer CDD files, or other highly sensitive regulated records through the public website form.

Purposes

  • Responding to scoping and engagement enquiries
  • Preparing fee estimates and scheduling fieldwork
  • Improving website performance when analytics are enabled
  • Meeting legal and professional record-keeping duties

Where the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong applies, we process data for the purposes you were informed of at collection, including responding to your request and administering professional services.

Retention

Enquiry records are kept for up to 24 months if no engagement follows. Engagement-related correspondence is retained for the period required by professional standards and applicable law, typically not less than seven years for audit working papers held under a signed engagement.

Sharing

We use service providers who host email and website infrastructure. They process data on our instructions. We do not sell personal data. We may disclose data if required by Hong Kong law or a competent authority.

International transfers

If a provider stores data outside Hong Kong, we take steps appropriate under the PDPO to protect the data, including contractual safeguards where applicable.

Your rights

Subject to the PDPO, you may request access to and correction of your personal data. To exercise these rights, email info@innocloudapps.digital. You may also lodge concerns with the Office of the Privacy Commissioner for Personal Data, Hong Kong.

Cookies

See our Cookies page for detail on cookie types and controls.

Updates

We may revise this policy. The current version is always published on this page.